Terms & Conditions

Terms and Conditions

Before utilizing our website or placing an order, please carefully read and understand these ‘Terms of Service’. By using this website, you fully agree to the terms and conditions outlined herein. If you disagree with any part of these terms, kindly refrain from further use of our website.

These Terms of Service include, but are not limited to, the Privacy Policy, the Disclaimer Notice, and any and all agreements. In this context, "Client," "You," and "Your" refer to the individual using this website and agreeing to the terms set forth by Trimsz.com, also referred to as "The Company," "Ourselves," "We," "Our," and "Us." The term "Party" or "Parties" may denote a third-party vendor or service partner.

 

 

  1. Account Creation and Registration

1.1 To make a purchase on our website, you must create an account, ensuring that the information provided during registration is accurate, up-to-date, and complete.

1.2 You are responsible for maintaining the confidentiality of your login information, and any actions taken using your account. Failure to do so absolves us of responsibility for any losses or damages.

1.3 To create an account and conduct transactions, you must be at least eighteen (18) years old or the legal age of maturity in your jurisdiction.

 

  1. Product Details and Availability

2.1 We strive to provide accurate and current product information, but make no guarantees regarding completeness, accuracy, or reliability. You assume all risk if you rely on the supplied product information.

2.2 We reserve the right to alter or discontinue any product without notice, and will not be held responsible for any resulting consequences.

2.3 We are not liable for outdated or inaccurate product information due to the management of our website by multiple sources.

 

  1. Pricing and Ordering

3.1 By submitting an order, you make an offer to purchase subject to availability. We retain the right to accept or reject any order at our discretion.

3.2 Prices are in AED and may change without notice. We may cancel or amend orders with incorrect prices, providing a refund if payment has been processed.

 

  1. Shipping and Delivery

4.1 We aim to ship products within estimated timelines. However, delays may occur due to unforeseen circumstances. You become the owner and assume the risk of loss upon product delivery.

4.2 Shipping and VAT charges are calculated at checkout. You are responsible for any taxes, fees, or customs charges.

4.3 Contact customer service for missing or damaged products: orders@trimsz.com.

4.4 During peak seasons, holidays, or unforeseen circumstances, shipments may be delayed, and efforts will be made to keep you informed.

 

  1. Returns and Refunds

5.1 No exchanges are accepted. Returns or refunds for unsatisfactory products are possible within 7 days, meeting specific criteria.

5.2 Return shipping cost is paid by the customer. A pickup service by our courier partner is provided.

5.3 In case of defective products, we cover all shipping and handling costs, providing a full refund.

5.4 Report product defects or damages immediately upon receipt.

*Note: Refer to our comprehensive Return and Refund Policy for detailed eligibility and protocols.*

 

  1. Copyright

6.1 Trimsz.com owns or is licensed for all content and intellectual property on the website. Unauthorized use is prohibited.

6.2 Any unlawful activity is your responsibility. Ensure compliance with UAE laws while using our website.

 

  1. Liability Limitation

7.1 Trimsz.com and its personnel disclaim liability for indirect, incidental, special, or consequential damages related to website use.

7.2 Website use is at your own risk; we cannot guarantee error-free functioning, security, or absence of viruses.

 

  1. Compensation

8.1 By using our website, you indemnify the company against all claims, losses, damages, liabilities, and costs resulting from your use.

8.2 Arbitration or mediation is required before legal action in case of disputes.

 

  1. Jurisdiction and Governing Law

9.1 UAE laws govern this agreement, and UAE courts have exclusive jurisdiction over disputes.

9.2 Breach or violation leads to immediate termination of services.

 

  1. Revisions and Adjustments

10.1 These terms are subject to change at any time, effective upon posting on our website. Check periodically for updates.

10.2 Access or use of our website implies agreement with these terms. Unauthorized or unlawful use is prohibited.

Disclaimer: Trimsz products are intended for sewing and tailoring purposes only. Our website and its products are is not intended or should be used to cause any harm to any individual.

 

Our website is hosted by Shopify, Inc., providing the online platform for e-commerce.

For inquiries, email hello@trimsz.com.